Revolutionize Your Approach to Customer Journeys!
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YouTubeUnf*cking Your CX
Revolutionize Your Approach to Customer Journeys!
Exploring the evolution of customer experience strategies, this insightful discussion delves into the critical shift from traditional journey mapping to a more dynamic approach known as journey management. Rather than merely focusing on static maps, the emphasis is placed on actively managing and enhancing customer journeys in real-time. Get ...
110 views4 months ago
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