The Register reports that HP intentionally forced customers to wait 15 minutes when trying to reach tech support. The "minimum" wait time idea mentioned in an ...

Hidden truths we're not supposed to share (but I will anyway) Working in tech support means taking calls, emails, or chat sessions from people who aren't happy. It's a lot like a retail customer ...

This connects you to a live support person ready to assist with your issues. Our newest addition in IT support, the Tech Support Lounge is the place to go for any hands-on support you might need. As a ...

My modem stop working. I called tech support Sunday morning. They said technician don't work on Sunday so I had to wait until monday. My appointment was between 4:00pm -6:00pm because I work so ...

A-B Tech will offer free IT Support training beginning Feb. 24. A-B Tech received a grant to help address the tech workforce ...

Otherwise use one of the other computer tech support companies. They have to be better. I'll be signing up for one of them shortly. I advise you to do so as well. September 2018, I requested My ...

It could come in the form of tech support (the kind of remote help that you get via emails, chats, or phone calls) or full repairs the manufacturer performs on your equipment. Of course ...

In its early adopter program, Trusted Tech’s Certified Support Services have garnered results in keeping with the company’s established performance standards. According to Ali Chitsaz, Principal ...

The European Union has held discussions with private sector players, in Lagos, with a view to forging collaborations and ...

I've been writing about computers, the internet, and technology professionally for over 30 years, more than half of that time with PCMag. I run several special projects including the Readers ...