Insurance trends 2025 include tailoring products for older customers, bridging the skills gap, and leveraging ecosystem ...

Yurdanur Marangoz-Yesilirmak leitet das SAP Customer Experience Presales Team in Deutschland mit Schwerpunkt auf Commerce. Seit 2012 unterstützt Sie das CX Team sowohl für Commerce als auch Marketing ...

2024 was full of remarkable milestones for SAP Customer Experience, especially in the commerce space. So, as we settle into the new year, let’s take a moment to reflect on the achievements that made ...

Discover the top automotive trends for 2025, including autonomous vehicles, electrification, connected cars, and ...

Wholesale distribution trends 2025 include using AI for operational efficiency, improving B2B e-commerce, and new sales ...

As we put another year behind us and brace for the next, it’s time for the annual list of our favorite reads of the year. Despite all the headwinds—like Google’s puzzling and infuriating algorithm ...

Banks are in need of a refresh. The market is extremely competitive, and digital-first neobanks keep popping up, offering new services and higher rates that entice even long-term, loyal bank customers ...

The telecommunications industry has grown from a connectivity provider for consumers to becoming the backbone of the modern industrial economy, and the pressure is INTENSE. The telecom trends for 2025 ...

U.S. inflation rates may be cooling off some (especially compared to their 2022 spike), but many consumers are still feeling the effects of higher prices, making them extremely budget-conscious.

Customer service is one part of business where it’s impossible not to walk in the customer’s shoes. Everyone needs help at some point, whether its a broken household appliance, rebooking a flight, or ...