Social ties can skew results. In high-stakes games in professional tennis, female players keep their cool and choke less. A strategy intended to improve recruiting helped the bottom line. AR will ...

Simple changes to employee training can improve results. When knowledge might damage our self-esteem, we often opt for willful ignorance. A letter from the FDA in 2013 forever changed the course of ...

More exciting than the company’s multibillion-dollar sale was the first significant investment.

As a manager, you know feedback is essential to building a thriving team. But collecting it is only the first step—acting on it is where the real impact happens. Here’s how to take employee input and ...

Companies should focus on not just what they give employees but also how their offerings make employees feel.

Some high-profile companies have recently issued return to office mandates, which have been met with mixed reactions from ...

New research points to some surprising answers. by Ethan Bernstein, Michael B. Horn and Bob Moesta The so-called war for ...

Despite the uncertain future of DEI initiatives, managers still need to address bias, the root cause of most DEI challenges.

Featuring Dunigan O’Keeffe, Head of Bain & Company’s Global Strategy practice, and Karen Harris, Managing Director of Bain’s Macro Trends group. O’Keeffe and Harris coauthored the recent HBR article, ...

Jackson announced her ambition to sit on the Supreme Court when she was just a teenager. Now she is the first Black woman to ...

Today’s savvy business customers have high expectations when they interact with companies. Whether they’re trying to learn about a product or service or are ready to buy it, and whether they ...

Columbia Business School’s Michael Slepian and his co-researchers, USC’s Eric Anicich and Stanford’s Nir Halevy, conducted ...