The government agency has launched an investigation into the incident, with one focus on whether customers were unable to reach 911 in emergencies.

Verizon has updated its device unlock policy: postpaid phones now require full payment, while prepaid devices must wait 365 ...

Verizon extends device unlock period to 365 days for prepaid customers after FCC grants waiver, trapping phones and limiting ...

Verizon began updating device unlock policies for its various prepaid brands shortly after the FCC gave it a waiver that ...

Following FCC changes, Verizon has announced an updated device unlocking policy, with the carrier no longer automatically ...

What's the SIM unlock policy for Verizon, T-Mobile or AT&T? These are each carrier's current device unlock policy as of 2026.

Verizon said Thursday that it would begin issuing $20 credits to the accounts of customers affected by Wednesday’s nearly daylong cellular service problems. The outage, which brought voice and data ...

Some questions remain about the cause of the hours-long Verizon outage that impacted cell service for over a million customers on Jan. 14. Service was totally restored after 10 p.m. ET on Wednesday, ...

UPDATE: Jan. 14, 2026, 11:28 PM EST Verizon states that the outage has now been resolved, though hasn't yet shared any details on what caused it. If you're still having difficulty connecting to the ...

The widespread outage that impacted more than 1.5 million Verizon wireless customers ended late Wednesday, concluding an over seven-hour service interruption. "Today, we let many of our customers down ...

The Federal Communications Commission is letting Verizon lock phones to its network for longer periods, eliminating a requirement to unlock handsets 60 days after they are activated on its network.

Much of the United States is covered by Verizon's cell phone coverage map. Depending on where you live, Verizon could be the best service available in your area. The network has 5G coverage in every ...