Southwest Airlines announced on Tuesday it will begin charging passengers for checked luggage, officially ending its ...

Less than 24 hours before it goes into effect, details of Southwest Airlines' new pricing structure have started to emerge.

Airlines across the U.S. have sparked different reactions in recent days. American Airlines was praised for reinstating a ...

Southwest Airlines has unveiled new baggage fee charges after allowing up to two free checked bags for decades. Here's what it will mean for Southwest fliers.

Thanks to investors at Elliott Investment Management, the Southwest Airlines of today is just as soulless as its competitors.

Southwest's new $35 bag fees violate core behavioral psychology principles, potentially costing more in customer loyalty than ...

Earlier this year, Southwest Airlines made the controversial decision to end its longstanding policy of allowing two free ...

Southwest Airlines has made a number of unpopular moves over the past several months and weeks, highlighted by the airline's decision to end its longstanding "bags fly free" policy. Now, the airline ...

This week, Southwest Airlines got some good news as the airline was announced by J.D. Power as the Best Airline for Economy Class Customer Satisfaction for the fourth consecutive year. However ...

Southwest Airlines features low-cost travel options, flexible policies and a focus on customer service. How do I know I can trust these reviews about Southwest Airlines? How do I know I can trust ...

Over the years, Southwest Airlines has built a reputation as a customer-friendly budget option for travelers, offering two free checked bags for every passenger and an open seating plan with no ...