Delhi Police's Crime Branch has busted an illegal call centre in North Delhi, apprehending seven individuals. The operation targeted a scam targeting US citizens by posing as tech support. Accused ...

The U.S. Office of Personnel Management (OPM), working with the Office of Management and Budget (OMB), the General Services Administration (GSA), the White House Office of Science and Technology ...

To cut down on platform overload with an AI “event crew” Tech company Markus AI recently debuted what it's calling the first complete AI event crew, built to eliminate the digital friction created by ...

A new phishing scam is getting a lot of attention because it uses real Apple Support tickets to trick people into giving up their accounts. Broadcom's Eric Moret shared how he nearly lost his entire ...

GREENVILLE, S.C. (WSPA) – Vivacity Tech, one of the fastest-growing educational technology companies in the country, is making Greenville its hub. Vivacity Tech officials held a ribbon cutting ...

Zendesk announced Wednesday at its AI summit a string of LLM-driven products meant to reshape the company’s reliance on human technicians. The center of the new features is an autonomous support agent ...

The way things are going, it’s very reasonable to expect that the next time you rent a car, a human won’t be reviewing its condition when you bring it back. Hertz and Sixt are bringing AI-powered ...

If you stay on the internet long enough, you are bound to come across browser pop-ups. While many of them are just annoying, ranging from advertisements and paywall restrictions to requests to disable ...

Border Patrol is about to get a powerful new ally, and it doesn't bark. A microwave-sized device called VaporID could soon replace drug-sniffing dogs at U.S. border crossings. Built to detect fentanyl ...

It has been an incredible offseason for the Texas Tech football program. Coming off a disappointing eight-win, five-loss season, head coach Joey McGuire knew he had to make drastic changes. So he did.

Indian law enforcers have busted a local cyber fraud gang accused of duping UK, US and Australian victims with tech support scams, according to the National Crime Agency (NCA). Officers from the ...

Hackers in recent months have disrupted retail sales in the U.K. and U.S. and stolen hundreds of millions of dollars from crypto holders by targeting the outsourced call centers that many American ...