Earlier this month, the 54-year-old company shared plans to implement a Coffeehouse Code of Conduct where only paying ...

Starbucks ended a 7-year-old policy that invited anyone to hang out in its stores or use its restrooms, regardless of whether ...

Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...

The new code of conduct also bans discrimination or harassment, consumption of alcohol, smoking, drug use, and panhandling in ...

Starbucks is ending its open-door policy, which allows anyone to use its restrooms or hang out without making a purchase.

Starbucks, long synonymous with the idea of a "third place" between home and work, has reversed its open-door policy.

Starbucks introduces panic buttons and conflict de-escalation training to address customer behavior in U.S. stores.

Starbucks is ending its open-door policy, and will no longer allow use of restrooms or the internet by non-customers.

The company moved to an open-door policy in 2018 after two Black men were arrested at a Starbucks location in Philadelphia while waiting for a friend. One of them asked to use the restroom and ...

Starbucks says it wants to improve the café experience for its customers by making its spaces available to customers only. The company announced a new code of conduct that goes into effect on Jan. 27 ...

Starbucks announced plans to cut out 30% of its menu items by later this year on its most recent investor call, according to ...