Ricardo Martinez II spent more than a decade as a 911 dispatcher, handling thousands of emergencies as US 911 centers face a ...

Had an elderly lady in SC low country call and she was afraid someone had put a “root” on her, kinda like voodoo. Some white powder like flour had appeared on her porch and she didn’t know what to do.

Slade Douglas, a Black U.S. Army veteran, was on the phone with the Veterans Administration complaining about being racially discriminated against when the woman he […] ...

Dispatch alerted members of law enforcement that the wife of Sharrone Moore had called out of concern for her husband's wellbeing Chris Spargo is a senior reporter at PEOPLE who joined the crime team ...

“The dispatcher’s like, 'Okay, where's the emergency?' And I said, 'I just can't do this anymore. I'm overwhelmed. I just need help,' " Kylie Grimes tells PEOPLE Kylie Grimes Earlier this year, two of ...

A routine magnet fishing session takes an unexpected turn after a firearm is pulled from the water, prompting a bystander to call 911 and bringing police to the scene to investigate what was initially ...

There were at least two calls placed on the afternoon of Dec. 10 reporting that recently fired University of Michigan football coach Sherrone Moore was "suicidal" The first of those calls was made ...

In the late morning of Dec. 7, Phoenix police officers scoured a Deer Valley neighborhood after someone called 911 to report a man threatening to shoot someone with a handgun. After an officer located ...

Advocates say community members are rightfully concerned when masked, armed men show up at homes and businesses. Law ...

For emergencies like a crime in progress, immediate danger to life or property, medical emergencies, or fires, residents ...