High rating highlights Scality’s ability to deliver cyber-resilient storage and world-class customer supportSAN FRANCISCO, ...
The Net Promoter Score (NPS) of PrivatBank among corporate clients has been growing by several percentage points each quarter ...
Conexon Connect, the internet service provider arm of rural fiber broadband leader Conexon, today announced an outstanding ...
If you’re a customer experience (CX) leader, chances are you’ve heard one CX phrase more than most: Net Promoter Score.
Coterie, the premium baby care brand famous for its clean diapers, is acquired by Mammoth Brands, the CPG group behind ...
Measuring the truly important things in business is harder than it looks. While collecting data points like profit, expenses ...
The majority of vehicle brands in China fail to strike a balance between product, sales, and service, according to the ...
In its most transformative release to date, Calix announces its next-generation cloud-and-agentic enabled Broadband Platform built on Google Cloud’s AI and data infrastructure. This evolution unites ...
The Sociable on MSN
From NPS to Growth: How Delivery Excellence Fuels Account Expansion: Op-Ed
For many organizations, the Net Promoter Score (NPS) is treated as just another reporting metric, a retrospective pat on ...
Smarter, Faster, Kinder: How AI Can Help Hospitals Deliver Better Care, All While Keeping Care Human
Ciklum’s Brett Kiley joins Dr. Kevin Stevenson to explore how AI can enhance healthcare experiences, boost efficiency, and ...
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