Airlines across the U.S. have sparked different reactions in recent days. American Airlines was praised for reinstating a ...

Southwest's new $35 bag fees violate core behavioral psychology principles, potentially costing more in customer loyalty than ...

Southwest Airlines has made a number of unpopular moves over the past several months and weeks, highlighted by the airline's ...

Earlier this year, Southwest Airlines made the controversial decision to end its longstanding policy of allowing two free ...

Bag fees. Assigned seats. “Variable” award pricing. Expiring flight credits. It’s been a lot, you might say of the past few ...

Southwest Airlines ends free baggage policy, to charge $35 for first bag Southwest Airlines on Tuesday said it will charge $35 for one checked bag and $45 for the second, except for certain elite ...

Southwest is becoming the first major U.S. airlines to tighten restrictions ... Each battery has a cell that can heat up quickly in a chain reaction that causes it to catch fire or explode.