The Net Promoter Score (NPS) of PrivatBank among corporate clients has been growing by several percentage points each quarter ...

If you’re a customer experience (CX) leader, chances are you’ve heard one CX phrase more than most: Net Promoter Score.

For many organizations, the Net Promoter Score (NPS) is treated as just another reporting metric, a retrospective pat on ...

Parks Associates projects that the U.S. smart home device market will generate $15 billion in annual sales revenue by 2029.

Focus on agile and digital transformation at full speed in Forbes Romania ✅ Afla cele mai noi informatii din sfera Forbes ...

AI’s real power lies not only in logistics efficiency but also in building long-term relationships with customers. Their ...

Discover why SANG stands out as an SMB-focused UCaaS provider with industry-low churn, high margins, and strong long-term ...

The enterprise agile model sees Three Ireland’s 1,200 employees assigned to cross-functional multi-disciplinary teams, ...

NRC Health, the leading partner in Healthcare Experience Management, is proud to announce the recipients of its 2025 Consumer ...

"What if actually we wanted the same things as our customers, and what if our goal was," Glyman told Fortune, "actually just ...

The shortlist for Learning and Development Supplier of the Year showcases some of the stand-out initiatives in L&D this year.