Switching phone carriers is a big decision. Especially if, like me, you have a family plan. But last December, in the midst of all the holiday craziness, I decided to do exactly that. After over two ...

Verizon customers across the U.S. reported problems accessing the company's wireless network, with some reporting Monday morning that their phone service was down and limited to SOS mode. The service ...

Consulting firm says consumers must watch out for hidden charges. Oct. 4, 2010 — -- More than a year ago, Teresa Dixon Murray says she started to feel something wasn't right about her family's ...