Experts say airlines and hotels are saving money by making travelers do more, but the mental toll may be driving customers away.

New York's self-checkout bill could force retailers to offer a discount. The outcome could reshape automation strategy as ...

New IDC research highlights the importance of retailers connecting cash, AI, checkout, and loss prevention into a single ...

For some shoppers, self-checkout is a quick and easy way to get in and out of the store. For others, it’s an unnecessary headache that is essentially providing free labor to the retailer. Now, a ...

Self-checkout (SCO) is a great option for some customers, but employees don't always like it. Here are the SCO habits they ...

Self-checkout technology is transforming the grocery aisle, forcing shoppers to choose between the efficiency of automation ...

For some shoppers, self-checkout is a quick and easy way to get in and out of the store. For others, it’s an unnecessary headache that is essentially providing free labor to the retailer. Now, a ...

AIDA Cruises tested digital guest check-in with all guests for the first time in a pilot project at the Steinwerder Cruise ...

Check yourself out; it could pay off. A 10% discount could be up for grabs — if you’re willing to work for it. New York lawmaker, Nikki Lucas, proposed a 10% discount for shoppers who use the ...

Self-Checkout lanes are under attack. Lawmakers in several states are pushing fines and staffing mandates to limit their use, arguing the machines cost jobs and enable theft. But the debate misses the ...