AI agents can reduce service costs by more than 20%. Service leaders are investing in tech and data integration. Only 46% of service reps' time is spent engaging customers. The 2025 State of Service ...

Google, Dior, Allianz and dozens of other companies lost sensitive customer data in Salesforce-related breaches affecting ...

The authors claim the company trained its XGen models on nearly 200,000 pirated books, then scrubbed public disclosures.

Salesforce, a software giant, has been sued by a group of authors in federal court in San Francisco for building its XGen AI ...

Clean, accurate data drives smoother operations, fewer returns and increased customer satisfaction across the automotive ...

Discover why Salesforce (CRM) remains a strong investment amid AI disruption fears, with robust fundamentals and promising AI ...

Salesforce failed to address the massive wave of OAuth breaches at its Dreamforce conference, but securing third-party ...

Salesforce Agentforce allowed attackers to hide malicious instructions in routine customer forms, tricking the AI into exposing sensitive CRM data. A newly disclosed critical vulnerability in ...

Mr. Trump pardoned Changpeng Zhao, the billionaire founder of Binance, who admitted in 2023 to money-laundering violations ...

A sophisticated cyberattack has embroiled a chunk of corporate America this year, in which hackers gained access to companies’ Salesforce accounts and then grabbed reams of customer data. Now, a cadre ...

Girl Asks Millennial Mom Question About School—Sparks Viral Realization Flooded outfield results in criminal charges for two Maryland firefighters Ukraine’s ‘Flamingo’ Cruise Missile Can Strike 1,800 ...