Call-center employees face stressful situations on a daily basis — irate customers, high targets and more. What skills can help them cope? Call-center employees have rightfully been heralded as the ...
As Youth Month spotlights the plight facing many young South Africans – from growing youth unemployment, critical skills gaps and social inclusion – Engen has selected 10 young people to participate ...
Contact centre recruitment specialist uses ISVís FastPath Online to test and assess for skills specific to call centre industry sectors: retail, finance, utilities etc. ISV Group, the UK-based ...