The Register reports that HP intentionally forced customers to wait 15 minutes when trying to reach tech support. The "minimum" wait time idea mentioned in an ...

Hidden truths we're not supposed to share (but I will anyway) Working in tech support means taking calls, emails, or chat sessions from people who aren't happy. It's a lot like a retail customer ...

This connects you to a live support person ready to assist with your issues. Our newest addition in IT support, the Tech Support Lounge is the place to go for any hands-on support you might need. As a ...

A-B Tech will offer free IT Support training beginning Feb. 24. A-B Tech received a grant to help address the tech workforce ...

My modem stop working. I called tech support Sunday morning. They said technician don't work on Sunday so I had to wait until monday. My appointment was between 4:00pm -6:00pm because I work so ...

China has traditionally maintained a fiscal deficit ceiling of around 3 per cent, but many expect it to rise to 4 per cent this year.

In its early adopter program, Trusted Tech’s Certified Support Services have garnered results in keeping with the company’s established performance standards. According to Ali Chitsaz, Principal ...

The updated document is specifically intended for OEMs (Original Equipment Manufacturers) and not for consumer reference.