For years, marketers have relied on the Net Promoter Score (NPS) as the gold standard for measuring customer sentiment. But in recent years, as many brands have grown increasingly disconnected from ...
Forvis Mazars LLP, one of the largest public accounting and consulting firms in the United States, has achieved a Net ...
Scality, a global leader in cyber-resilient storage software for the AI era, today announced an exceptional Net Promoter Score (NPS) of 85 across its flagship products, Scality RING and Scality ...
Patient satisfaction is a metric that has garnered the interest of an increasing number of healthcare organizations, and for good reason: The more satisfied a patient is, the more likely he or she is ...
Inspirato Incorporated, a luxury vacation club, has announced its impressive 2024 Net Promoter Score (NPS) of 71, reflecting strong customer satisfaction and loyalty. The NPS measures how likely ...
The Net Promoter Score (NPS) of PrivatBank among corporate clients has been growing by several percentage points each quarter ...
LOS ANGELES--(BUSINESS WIRE)--Broadvoice, a leading global customer experience technology provider, announced today that its CCaaS solutions, which includes the GoContact platform, received a Net ...
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From NPS to Growth: How Delivery Excellence Fuels Account Expansion: Op-Ed
For many organizations, the Net Promoter Score (NPS) is treated as just another reporting metric, a retrospective pat on ...
Lansing, Michigan-based reverse mortgage servicing company Celink this week announced that it earned a high net promoter score (NPS) of 74, which is generally considered an “excellent” rating of ...
SEKO Logistics (SEKO), the leader in end-to-end global logistics, today announced an industry-leading Net Promoter Score (NPS) of +68 for the first half of 2025. This score significantly outpaces the ...
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