Steinberg Diagnostic Medical Imaging (SDMI), a leading outpatient radiology provider in Southern Nevada, has redefined both patient and employee experiences through Genesys®, the global cloud leader ...
DENVER--(BUSINESS WIRE)--Today at Xperience 2024, Genesys®, a global cloud leader in AI-powered experience orchestration, announced the availability of native journey management capabilities for the ...
Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced its recognition as a Leader in the IDC MarketScape™: Worldwide General-Purpose Conversational Artificial ...
In extending the deal, Bitdefender will also expand its branding presence across the team, gaining new, prominent visual ...
MINNEAPOLIS--(BUSINESS WIRE)--To streamline communications with internal teams and clients, Avtex, a customer experience (CX) consulting and technology company, announced it has now moved to the cloud ...
First release, Genesys Cloud AI Guides, will enable teams to design and govern more autonomous AI agents with no coding ...
Genesys® kicked off Xperience 2025, the premier customer experience (CX) event of the year, by showcasing agentic AI innovations that are redefining the future of CX and enabling organizations to ...