Verizon's (NYSE: VZ) strategy over the past few years has centered around using price increases to drive revenue higher. With ...

Thousands of cell phone users reported a service outage on Wednesday morning, and the issue appears to be affecting a wide array of providers.

Now that service has been restored after the January 14 outage, Verizon's offering a $20 credit to its customers to make up for the loss in service.

Verizon says it’s giving $20 credits to customers who were impacted by a widespread service outage, but you have to accept the credit for it to be applied.

A surprise nationwide Verizon outage left countless users stuck with SOS-only phones and zero service, while its MVNOs weirdly kept working fine.

As stated, Verizon has sent $20 of account credit to those customers affected, and even stretched to $200 for some businesses who complained about the impact on their custom. However, should the FCC ...

One user who missed a day of work because of the outage managed to persuade Verizon to offer 10 times its initial payout.

Verizon customers across Georgia were offline for hours. Service is back, credits are promised, but questions remain about what caused the outage.

Verizon has acknowledged a wireless services outage in the U.S. Wednesday afternoon and stated that its engineers are working to fix the problem.

Verizon says it's working on a solution for the national service disruption many customers experienced on Jan. 14.

"We are aware of an issue impacting wireless voice and data services for some customers," Verizon posted on social media.

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