Verizon has recently faced growing challenges in retaining customers as competition in the wireless market intensifies. The ...

Verizon has delivered another blow to customers already frustrated by rising phone bills, announcing the elimination of popular gaming subscription perks from two of its premium wireless plans. The ...

Some Verizon customers nationwide have reported having no service or seeing 'SOS' showing up on their phones. Verizon is aware of the issue and is working to fix it, the company said on its website.

Editor’s Note: Verizon shared an update on the outage around 9 p.m. on Wednesday. Verizon Wireless customers across the country are reporting service outages Wednesday afternoon. Verizon acknowledged ...

Verizon encountered serious technical issues Wednesday that knocked out service for thousands of customers across the country. It took the U.S.’s biggest wireless ...

A wave of outrage is sweeping through Verizon Wireless’ long-time customer base after the company confirmed it will begin removing certain “lifetime” loyalty discounts starting September 1, 2025. Many ...

The company is still in the early stages of its transformation, which is already having a strong impact on retention, CEO Dan Schulman said.

UPDATE: Verizon reports that it has restored service following Wednesday’s outage. The company also said it will issue "account credits" to affected customers as compensation. "The outage has been ...

If you’re an existing Verizon Wireless customer or need a reason to switch internet providers, Verizon is offering a pretty sweet perk. All existing Verizon Wireless Unlimited customers, as well as ...

Many Verizon customers can’t hear you now. There appears to be a widespread outage of Verizon cell phone service, according to DownDetector, an online site that monitors websites and services. What ...