If you’re wondering whether Amazon Alexa is down or if it’s just you, there’s an easy way to check. On the morning of 20 October, starting at around 8am BST, complaints of an Alexa outage began to appear.

If Alexa lights up but won't respond on your Alexa-compatible device, there could be a number of issues at play.

At about 4:30PM ET on October 20, things seemed to be returning back to normal. Apps like Venmo and Lyft, which were either slow to respond or completely nonresponsive before, were appearing to behave smoothly.

Amazon services, including Prime and Alexa, as well as other internet services including Snapchat, Roblox, Lyft, and more appear to be disrupted, according to Downdetector. The reported issues began shortly after 3 a.m. ET, according to Downdetector.

Users of other companies relying on AWS for cloud infrastructure also reported difficulties accessing financial, trading, and messaging platforms, highlighting the widespread consequences of the incident.

An Amazon Web Services outage caused some consumers to go without their early morning Starbucks mobile order and Wordle.