In recent years, social media and guest reviews have made a profound impact on the hotel industry. Savvy hotel operators who are willing and able to use guest feedback to improve their service can ...

Though consumer hotel reviews are popular, they have also often been suspect. So, recently, several consumer websites and one professional service have introduced new methodologies designed to inject ...

When it comes to the best hotel review sites in the world, the real winners aren't the usual suspects. They are "none of the above" -- which may be good news for discerning travelers looking for ...

Not enough dramas — especially thrillers — tell you in the first episode what it’s about. They try to keep viewers guessing at who the characters are and why they’re part of the story. A new thriller ...