We've all been there: someone offers you a compliment, and your immediate reaction is to deflect it. "Oh, this old thing?" or "It was nothing, really." While these responses feel humble, a ...

We all learned to say "thank you" in preschool, but figuring out what to say back can feel a little bit tricky. From a simple "you're welcome" to a casual "no problem," knowing how to respond to ...

For me, the daughter of small business owners, winter and the holidays meant more family time at the dining table, not just to eat but to handwrite thank you notes to our customers. My brother would ...