IT departments look to service catalog technologies from vendors such as Digital Fuel, newScale, Oblicore and PMG to align IT functions with business demands in a down economy. IT departments faced ...

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Enterprise service catalog and business process automation software vendor PMG has added a Cloud Accelerator to its Service Catalog Suite. The feature provides out-of-the-box functionality for ...

What's a service catalog? Is it iTunes for the enterprise? Is it an online directory? Is it a resource for developers? Is it one of the stipulations of ITIL/IT service management best practices? It's ...

Sixth in a series of articles expanding on “Ten Steps to Modifying User Behavior and Reducing IT Costs,” an October Computerworld.com column by Computer Associates International Inc.’s Stevie Sacks.

When it comes to cloud technologies, businesses are lost. Blinded by the projected cost savings, businesses fail to take advantage of the full scale of cloud services available to them – all too often ...

The managed service provides managed laptop computers to staff in a secure, systematically managed, and supported environment. This service is available to all staff that have been migrated to the ITS ...