The basketball hadn’t even bounced from the rim but, like a reflex, I yelled out “sorry” to my teammates. I could feel it in the flick of my wrist that my three-point attempt was off as soon as I ...

Prepare to be stunned by unexpected reactions in this captivating short video! Experience viral moments that will make you ...

Apologies can be as delicate as they are necessary, a tightrope walk of sincerity that commands authenticity. When you’ve messed up and need to make amends, a bland "sorry" often just won’t cut it. An ...

Navigating grief isn't easy for anyone, and that includes supportive loved ones. The knee-jerk reaction when someone we care about is hurting is to immediately say, "I’m sorry." But what if that word, ...

A few months ago, a young client of mine shared how she had badly mishandled a project at work. The particulars aren’t exactly important. She did what we all do at some point in our careers — ...

At a reception after a speaking event, an entrepreneur looking for investors asked if he could send me his pitch deck. “I’m sorry,” I said. “I don’t invest in startups.” “That’s all right,” he said.

When most people make a mistake, they say, I'm sorry. But what should a company do when it makes a mistake? A recent study looked at the economics of apologies. Stacey Vanek Smith, host of the podcast ...

It can become such a reflex that it's easy to miss that you're even saying the word: "Sorry, quick question," or, "I'm sorry for the long email." Apologizing has its ...

DEAR MISS MANNERS: I was visiting a dear friend’s home a few days after her husband died. While I was there, her adult daughter arrived from out of town. I had not met her before. We were introduced, ...

Why do we consider death to be a loss? When someone dies, we haven’t lost them. Death is so much greater than loss. It is a reorganizing of life’s framework. It involves brutal emotions with no option ...