Financial advisors are inherently reactive in their work. Oftentimes entire relationships are initiated by a major life event that the client needs help navigating, such receiving an inheritance or ...

Businesses no longer wait for problems to grow unmanageable. Instead, they focus on preventing issues before they arise. Reactive IT management often results in downtime, lost productivity, and ...

The ups and downs of the last few years have been a lesson on the importance of contingency planning across all industries, particularly legal. Businesses have had to pivot and rethink staffing to ...

The Cobb Chamber of Commerce and SelectCobb will have From Reactive to Proactive: Strategic Planning for Small Business Success, as part of their Small Business Series, from 9 to 10:30 a.m. on March ...

A key difference between reactive and proactive CX lies in your system architecture. Deeply connected platforms create a unified view of your customer across every touchpoint—from initial inquiry ...

Customer experience is entering the sci-fi age: knowing and understanding customers on an individual level, providing ...

By adopting a proactive approach and committing to these best practices, small businesses can transform what seems like an ...

We talk a lot about patient safety in the health care field, and for good reason. The real-world consequences of getting it wrong can be devastating for patients and their families. For me, patient ...

For executives and thought leaders, online reputation management (ORM) is vital to their image and the company’s success. And in today’s digital world, ORM is arguably more crucial than ever. Leaders ...

The need for a proactive rather than reactive approach to wolf management has never been more apparent than it is in the wake of recent wolf-livestock depredation incidents. Compensation for livestock ...