Joseph Juran was a pioneer in the study of quality control for industries like math and science. Learn how to apply his ...

Total Quality Management, or TQM, is a process-centric management approach which focuses on customer satisfaction and employee engagement. The basis of TQM is that processes -- not people -- are to ...

This SPC seminar offers significant market opportunities in quality management by equipping professionals with tools to reduce production costs, achieve regulatory compliance, and enhance product ...