Instead of turning to registered nurses to sort the glut of MyChart messages from patients, Penn Family Care, a practice in Philadelphia with more than 60 clinicians, handed the task to certified ...

Louisville, Ky.-based Norton Healthcare said it is continuing to work through a backlog of MyChart messages as well as delays in network-related capabilities after a cyber event forced it to ...

CHICAGO — Patients who ask for their doctors’ help through online portals might soon notice something new: fees for their physicians’ online advice. A growing number of health systems in the Chicago ...

Humana and Epic are working together on a new patient engagement effort, said to be the first integration to bridge the gap between clinical care management and health plan administration. Humana is ...

Supporting surgeons' memories, reducing MRI claustrophobia and detecting polio from a picture: Here are the AI applications ...

Kettering Health plans by next week to restore access to the online patient portal MyChart, which has been out of commission for nearly three weeks. Administrators also plan to get patients’ ...

Stress is mounting for patients as they continue to wait for answers in the aftermath of a cyberattack at Kettering Health that led to a system-wide technology outage. Patients on Friday morning were ...