Switching phone carriers is a big decision. Especially if, like me, you have a family plan. But last December, in the midst of all the holiday craziness, I decided to do exactly that. After over two ...

Over the weekend I initiated a transfer of my wireless service from AT&T to Verizon Wireless. The process was so painful and so fraught with failure that I felt compelled to share the story. Buckle up ...

You can change your Verizon Wireless password while you're still logged in to your account. If you have forgotten your password for accessing the Verizon Wireless Web ...

Verizon Wireless today released a Spanish language version of its My Verizon app. Verizon says the app should be easy for people to use on Android and iOS devices alike. For example, the app will ...

We may earn a commission when you click links to retailers and purchase goods. More info. Verizon went through a major management shakeup in recent weeks as the company continues to see struggles on ...

Verizon customers had a rude wake-up call the morning of Monday, September 30. According to DownDetector, more than 100,000 Verizon users had reported an outage in their area by 11:30 a.m. Social ...

Consulting firm says consumers must watch out for hidden charges. Oct. 4, 2010 — -- More than a year ago, Teresa Dixon Murray says she started to feel something wasn't right about her family's ...