I am a security-conscious guy, I do what I can to protect my information online and I appreciate the efforts of companies I deal with that do the same. But my recent experience with Verizon Wireless ...

Whenever you upgrade a phone on a Verizon Wireless business line, or purchase a new device, the phone arrives pre-activated on the line you indicated when you ordered it. All you need to do is program ...

My Verizon autopay date kept moving earlier and earlier each month. Here’s what caused it and the simple fix that finally ...

If you’re a Verizon customer who uses the carrier’s email service, you very well might have an imminent decision to make about your Verizon.net address or risk losing access to your account and ...

There can be only one account owner of an Verizon account; however, you may assign multiple account managers, which can be convenient for busy professionals. Adding your office administrator or ...

On Verizon Wireless’ website, the company advises customers to “[n]ever give your passwords to anyone over the phone, include them in e-mail messages, [or] give them to anyone.” This is good security ...

Long-time customers of internet service providers know pricing can get funny. Sometimes, new customers are given enticing offers that existing customers can’t get. Other times, long-time customers are ...

ABC News Fixer helps Virginia man finally escape endless billing error. Verizon signage and logo is seen here on its building in New York. Roberto Machado Noa ...