Lots of organisations invest a lot of time, money and effort in getting customer feedback. I also think that lots of organisations waste lots of time, money and effort in getting customer feedback.
As a business, feedback from customers and clients is incredibly valuable. There’s no better way to find out what works and what doesn’t than to go directly to the source. However, there are right and ...
As a leader, you have a huge opportunity to boost employee engagement, productivity, retention, and innovation by improving how you address feedback. The Fast Company Executive Board is a private, fee ...
As a small business owner, you have criteria in place to evaluate your employees, yet it's equally important to allow employees to evaluate you. Without the knowledge of whether you are helping ...
Your audience holds the key to the success of your product. You just don’t always know how they’re hiding it. Whether you’re conducting a preliminary deep dive into a new market or user testing a ...
Every time Shana publishes a story, you’ll get an alert straight to your inbox! Enter your email By clicking “Sign up”, you agree to receive emails from ...
When you are on the job, feedback comes in a wide range of forms–from quarterly business reviews and annual evaluations to flaming emails, recognition certificates and snarky side comments. Critiques ...
As human beings, we’re naturally curious and desire to have our questions answered. But there’s one area of questioning that overwhelms most of us with anxiety: asking for feedback. It’s not an easy ...
Smart leaders know -- and researchers agree -- that they’re significantly more effective when they can solicit candid feedback. But how can you get an honest assessment of your leadership skills ...
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