Lots of organisations invest a lot of time, money and effort in getting customer feedback. I also think that lots of organisations waste lots of time, money and effort in getting customer feedback.

As human beings, we’re naturally curious and desire to have our questions answered. But there’s one area of questioning that overwhelms most of us with anxiety: asking for feedback. It’s not an easy ...

Your audience holds the key to the success of your product. You just don’t always know how they’re hiding it. Whether you’re conducting a preliminary deep dive into a new market or user testing a ...

As human beings, we’re naturally curious and desire to have our questions answered. But there’s one area of questioning that overwhelms most of us with anxiety: asking for feedback. It’s not an easy ...

The chances are good that you've gone through some form of employee review if you've ever worked for an organization. This process is often dreaded by both the employee and manager because the ...

Customer feedback is an important part of any business's growth and improvement. It can offer valuable insight into how people feel about and use your product. This allows businesses to capitalize on ...