Today's business owners and managers face a unique set of circumstances in leading their companies, and their teams. Here are five tips from executive coach and former CEO Martha Brown on how to have ...

Ang Brennan is head of learning and talent at Insights. Research conducted among hybrid teams shows that one-third of U.S. hybrid workers would like more one-on-one time with their managers to get ...

Today’s very best leaders stand out in great part because they have developed and honed the ability to skillfully handle difficult conversations. It’s this ability to talk with employees about ...

This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...

I have been working in campus law enforcement for over 40 years; 35 of them as a supervisor or director. When it comes to addressing personnel issues, I have a lot of experience. Managing people is, ...

Negative employee feedback has prompted a division of the National Oceanic and Atmospheric Administration (NOAA) to seek development of a training program for supervisors on having “difficult ...

Managers and employees need to have meaningful conversations. In professional collaborations, the reluctance to engage in challenging conversations can unravel the threads that bind a team together.

Tough conversations with clients are inevitable, but they don't necessarily have to damage your partnership. Handling these conversations with honesty, empathy and a solution-oriented mindset can help ...

We’ve all been there: the fluorescent light flickering above, your stomach in knots, voices at the table becoming raised, including your own. Nearly everyone experiences difficult conversations at ...

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