Customer data management is undergoing a rapid transformation, driven by a new wave of tools and technologies designed to handle the growing complexity of data ecosystems. In 2025, businesses are ...

If your business is struggling to manage customer profiles and customer master data across different departments, Customer Master Data Management (CMDM) solutions could be the answer. These tools ...

Customer data platforms (CDPs) first gained popularity among marketing users as the technology tackled the marketing function’s complex customer data management challenges. These challenges included ...

Strategic acquisition announced. Salesforce will acquire Informatica for $8 billion in equity value. AI data platform integration. Informatica's data management will be embedded into Salesforce's ...

US-based M&T Bank has chosen Amperity platform, an AI-driven customer data cloud, to unify customer data across its operations. This collaboration aims to enhance the bank's customer data capabilities ...

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker detailed ...

Anjani Rathor talks about how the bank has been shaping its digital backbone to build systems of scale, with the customer at the centre ...

Key Insight: JPMorgan's fee deal with Plaid signals a new data-monetization model. What's at Stake: Banks' pricing could reshape fintech access, competition, and consumer data flows. Forward Look: A ...

Artificial intelligence (AI) is more than a buzzword—it is a strategic tool reshaping the way banks operate, serve customers and manage risks. At my company, we see AI as a transformative force, ...