Making a customer complaint is enough of a hassle on its own, but it’s made worse with all the barriers that companies can put in your way—like automated chatbots, unhelpful customer reps, or simply ...

Complain.biz, an online platform that helps consumers file complaints against companies, has launched a new AI-powered complaint letter service that uses OpenAI's GPT4 technology to generate ...

NIPSCO has responded to widespread customer complaints about increased electricity and gas bills following meter replacements ...

Over the last eight years, our NBC 5 Responds and Telemundo 39 Responde teams have logged more than 61,000 consumer concerns and helped recover $6.35 million on behalf of North Texans. We wanted to ...

Some Massachusetts drivers tell 7-Investigates their licenses were threatened with suspension after they got baffling letters in the mail from the RMV. What’s going on? 7’s Hank Phillippi Ryan has the ...

Employers may dread a knock on the door from an Occupational Safety and Health investigator, but in many circumstances, the first contact with OSHA is through a letter rather than an in-person ...

Opinions expressed by Entrepreneur contributors are their own. I am not a morning person. I do, however, force myself out of bed a few mornings each week to engage in that terribly tedious goal called ...