How can we maintain boundaries and say "no" when the work involves client services? I offer three tactics that can help people keep the work moving forward while also maintaining and protecting ...

Clarify boundaries and expectations early to prevent client stress, identify bad clients and ensure a smooth freelance ...

It's 9 p.m., and a demanding client email pings your inbox. Your team is stretched thin, and you want to protect their time, but this is a key client. How do you navigate these pressures? Sometimes, ...

Financial advisors sometimes struggle with clients who push them to go beyond the purview of their profession. Welcome back to "Ask an Advisor," the advice column where real financial professionals ...

I can almost guarantee that your clients will have a better experience working with you if you mindfully manage their expectations right from the first meeting. Conversely, unless you have ongoing ...

I have made the mistake of answering; I work freelance and do want to be available to my clients, but she takes it too far. It’s almost never urgent when she calls. I think she’s catching up on work ...

They’re the clients you love to work with because they pay on time,compliment your work and amplify the creative energy. There’s just one problem: They also take a ton of your time, turning what ...

DEAR HARRIETTE: I have a client who has no boundaries. She regularly calls me late in the evening and on weekends. I have made the mistake of answering; I work freelance and do want to be available to ...