I reserved a hotel on Australia's Gold Coast through Booking.com for a family reunion, but they canceled my reservation ...

In some consumer disputes, you can also file a credit card chargeback, but not in this case since Booking.com already ...

Fake short-term rental listings are indeed an industrywide problem, but Booking.com seems to get more than its fair share of sketchy listings and fraudulent messages to guests. In its effort to expand ...

Booking.com has one of the most flexible best price guarantees in the industry. Many or all of the products on this page are from partners who compensate us when you click to or take an action on ...

Find out what to do when a company ghosts you and how escalating the complaint forced Booking.com to pay up. ...

After Frances Dooley’s hotel booking is canceled, Booking.com says it will refund her new room’s higher cost, but then it goes silent. What can you do if a company breaks its promise?