My hotel reservation disappeared. Why won’t Booking.com refund me?

A man arrives at his hotel only to find his reservation missing. To get his new room covered, Booking.com traps him in endless paperwork.
Business Insider

Here’s how to use Duplex, Google’s crazy new service that impersonates a human voice to make appointments on your behalf

Google is bringing Pixel users one step closer to never having to make another phone call again thanks to a new voice-enabled tool that can schedule appointments and book dinner reservations for you.