In these cases, hosts and guests can cancel eligible stays without consequence and receive full refunds (or partial refunds for trips that have already started and require guests to evacuate before their official check-out time). Airbnb's customer service team is available for help rebooking stays.

Airbnb is working with 211 LA to provide free, temporary housing for people who have been impacted by the Los Angeles wildfires, the company said.

As tens of thousands seek shelter from the wildfires ravaging Los Angeles, the short-term rental site Airbnb has made free rooms available to evacuees and major hotels are extending discounted rates to displaced residents.